Define the intended capability
Clarify the technology responsibilities, expertise and outcomes the enterprise expects from its GCC.
Enterprise technology capability for GCCs
Build and Grow Your Technology Capability in India.
Progience is a Technology Capability Partner helping enterprises explore and develop the workforce and technology expertise needed to advance their GCC objectives.
Build. Scale. Evolve Technology Capability.
The enterprise context
A GCC’s technology role should shape the capability it builds.
Developing a technology capability centre involves decisions about the expertise it needs, the work it will undertake and how that capability should develop as enterprise priorities change.
Build the right foundation
Identify the workforce and technical capabilities required for the intended scope of work.
Develop capability with discipline
Consider engineering execution, quality, digital trust and application support as relevant to the centre’s responsibilities.
Prepare for future needs
Review how technology capability may need to evolve as the enterprise’s priorities change.
A lifecycle for GCC technology capability
Technology capability evolves with your GCC.
A working framework for exploring capability needs. Progience’s role at each stage must be validated before it is presented as an available service.
- 1
Strategize
Clarify the GCC’s technology ambition and the capability it is intended to develop.
- 2
Establish
Identify the workforce and initial technology capability required for the intended scope.
- 3
Build
Develop the engineering and supporting capabilities required for the GCC’s responsibilities.
- 4
Scale
Consider the additional workforce and engineering capacity needed as requirements grow.
- 5
Optimize
Review quality, productivity, support and digital trust needs as the capability develops.
- 6
Transform
Explore how the GCC’s technology capability may evolve with changing enterprise priorities.
Our Delivery Disciplines for your GCC
The Delivery Disciplines behind your GCC objectives.
We bring together relevant workforce and technical expertise around your GCC’s requirements.
How we work with you
Start with your GCC’s intended role.
A useful first conversation should establish what you want your GCC to do, the technology capability it needs and where Progience may be able to contribute.
- 1
Understand the GCC context
Discuss its intended role, priorities and current stage.
- 2
Identify the capability need
Clarify the technology, workforce or supporting expertise required.
- 3
Assess the relevant fit
Explore which Progience capabilities may align with the agreed requirement.
- 4
Agree on a practical next step
Determine whether a defined scope warrants further discussion.
Selected insights and experience
Evaluate capability through evidence.
Explore approved examples of relevant technology capability work, the customer context, the capabilities involved and the outcomes that can be substantiated.
Let’s talk
What technology capability does your GCC need next?
Tell us about your GCC objectives, current priorities and the capability you want to develop. Progience can explore the requirement with you and identify an appropriate next step.